Your new AI teammate for collections
Robn connects to Xero, spots overdue invoices and follows up with your customers with natural conversation until payment is made.
Chases overdue invoices so you don't have to
Go beyond reminders
Most AR automation relies on generic email templates on a set schedule that get ignored. Real recovery depends on personalized contact and staying top of mind, which Robn delivers without extra staff.
Never let an invoice slip through the cracks
Robn syncs with your Xero data to detect overdue invoices in real time, then contacts customers automatically. It takes care of the detail and discipline of AR, freeing up your mental load and keeping cash flowing.
Better than humans
Robn works the account like a dedicated AR pro: opening respectful conversations, staying in touch, listening to debtors, and proposing realistic solutions. It’s consistent, personal communication that reduces bad debt, without the hesitation people naturally have.
How Robn handles your late payers
Your AI agent talks like you do
Robn is not a reminder automation, it is trained to sound human so that your customers pay attention and your invoices actually get paid. There are no stiff reminder templates, only clear and respectful email conversations within the context of each account.
When a debtor replies, Robn keeps them engaged. It handles the back and forth email chat naturally, getting your clients to commit to payments or providing account support if needed.
Handles difficult payment conversations for you
When chasing overdue accounts, staying consistent is the hardest part. Robn acts like a skilled AR agent communicating with your customers from your company email domain:
- Tracks replies and promises for every debtor
- Escalates tone appropriately. Polite, firm, empathetic, but never robotic
- Offers fair payment solutions to reduce write-offs
- Does the awkward chasing no one wants to do
Xero reminders don't work
If your customer are slow payers, ignoring your template reminder is easy. Robn turns that silence into a solution, proposing realistic repayment splits, recording commitments, and checking they’re kept.
That’s the kind of AR follow-up that improves collection rates and reduces days sales outstanding (DSO).
Staying consistent is a proven way to keep yourself top of mind with your customers’ payments, so that your debtors don’t take advantage of your credit terms and lose AR systems.
Handles payment plans
If a customer can’t pay in full, Robn listens to their circumstances and proposes realistic repayment plans. It records every commitment, follows up on every instalment, and checks that payments are made on time.
Knows its limits and knows when to loop you in
Robn knows when to chase and when to stop. If a debtor disputes an amount or raises an issue, your AI assistant hands the thread back to you, CCs in the right team member, and steps aside.
Co-Pilot When You Want It
Run Robn fully hands-off, or keep your finance team in the loop with Co-Pilot mode. Every outbound message can be reviewed and approved. Nothing goes out that shouldn’t.
Get going with Robn in minutes
Once connected, Robn takes about 10 minutes to configure so that it behaves exactly as you want it to.
Connect Xero
Connecting Xero takes a couple of clicks and does not require your accountant to be involved
Connect email
Robn will send emails on your behalf from your company domain and connects securely and confidentially to your email system.
Configure your collections and hit go
Once connected, Robn is ready to start collecting on your behalf in co-pilot or autonomous mode.
IT expertise is NOT required!
Our friendly local team will help you through the entire setup process
